Frequently Asked Questions

The average time a PHIX pod can last is thirty days. However, worth noting is that the duration depends on your usage. Consistent usage of your pod makes your device withstand a test of seven days, which we still consider normal.

If your PHIX is not working, consider the following scenarios and remedy accordingly; Maybe the pod is damaged, so try another PHIX pod. Secondly, it might be a case of not getting charged; this is especially true if it is not lighting up when drawing it.

Yes. PHIX pods can leak due to a plethora of reasons. Fortunately, the leaks don't necessarily mean that the machine is defective. To be precise, the leak is a normal occurrence that you should never worry about. For instance, your PHIX can leak because of direct contact with the liquid. However, PHIX pods leaks can be uncommon if you consider the following techniques:

PHIX vapes are designed with interior magnets that may attract dust. So, cleaning it is something you might want to consider. This is especially true if you want to increase its lifespan. As far as cleaning is concerned, use alcohol-based cleaning detergents and cotton to gently clean the interior of your machine.

Storing your device away from direct sunlight is worth consideration. High extreme temperatures can cause a lot of issues to your device. So, consider living in an air-conditioned house for improved performance of your device for many years to come.

The phix pods can be purchased by anyone of legal smoking age in Canada. The legal smoking age in most Canadian provinces is 19, but it may be higher in some jurisdictions. It is important to check the laws in your specific province or territory before purchasing phix vape pods. Thanks for choosing phix!

Yes, we ship internationally using Canada Post. We've shipped to most countries and generally have had good experiences with delivery times and customs clearance. However, please note that shipping times can vary depending on the country and the time of year (holidays, etc.), so we recommend allowing extra time for your order to arrive just in case. Additionally, some countries may charge import taxes or fees on orders from abroad, so please be aware of any potential charges before placing your order.

The PHIX pods are different than most other vape pods because they offer a more subtle flavor. This is perfect for ex-smokers who are looking for something that doesn't have the strong, overwhelming flavors of some other pods. The PHIX pods also come in a variety of colors and designs, so you can choose the one that best fits your style. At Hazetown Vapes we have the biggest variety of PHIX Pods in Toronto!