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WARNING: Vaping products contain nicotine, a highly addictive chemical. - Health Canada

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Frequently Asked Questions

The average time a PHIX pod can last is thirty days. However, worth noting is that the duration depends on your usage. Consistent usage of your pod makes your device withstand a test of seven days, which we still consider normal.

If your PHIX is not working, consider the following scenarios and remedy accordingly; Maybe the pod is damaged, so try another PHIX pod. Secondly, it might be a case of not getting charged; this is especially true if it is not lighting up when drawing it.

Yes. PHIX pods can leak due to a plethora of reasons. Fortunately, the leaks don't necessarily mean that the machine is defective. To be precise, the leak is a normal occurrence that you should never worry about. For instance, your PHIX can leak because of direct contact with the liquid. However, PHIX pods leaks can be uncommon if you consider the following techniques:

  • Wiping off the juice liquid before you decide on inserting it back again into your machine.
  • Do not puff aggressively, especially on the mouthpiece.
  • Squeeze gently.

  • PHIX vapes are designed with interior magnets that may attract dust. So, cleaning it is something you might want to consider. This is especially true if you want to increase its lifespan. As far as cleaning is concerned, use alcohol-based cleaning detergents and cotton to gently clean the interior of your machine.

    Storing your device away from direct sunlight is worth consideration. High extreme temperatures can cause a lot of issues to your device. So, consider living in an air-conditioned house for improved performance of your device for many years to come.

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    • Fast Reliable Shipping

    • Genuine Product Guarantee

    • Secure Shopping Guarantee